Designing Better User Stories

It has been a while since I penned a post. Great User Story writing is an art. Just so I don’t fall into bad habits, a bit of therapeutic* writing can help keep my saw sharpened! Put the User at the Centre Our customer is the star of the show. They are the one we want to provide value for so we can, in most cases, send them an invoice

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Tips for High Impact Process Names

The first step in delivering a program of change is arriving at a common understanding of the terms and definitions we will use to describe the work we are trying to model. Done too fast without early conversations could have names and definitions being embedded into the code base and take years to reconcile. In this article, I will provide some guidance on naming business processes and the benefits of

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Value Chains – An Agile Perspective

From my “Lost Art of Concept Modeling” series. The purpose of this article is to present a modern view of value chains and how this communication tool can help teams discover insights into their product or service. This article will present the benefits of understanding the value chains within your business. My goals are to: make this exercise as simple as possible, without being simplistic. provide an accessible framework so

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