Our Unique Coaching Proposition

First Principles Based Approach

A first principles approach enables us to break a complex problem down into its component elements. This enables us to inspect how those processes are serving the overall system. Some first principle approaches include setting goals and visions, establishing feedback loops, using empirical process control, iterative delivery, aligning with customer value, and cross-functional collaboration. Continuously seek feedback, prioritize customer needs, and ensure that all scaled practices align with creating customer value.

Untangling Complexity

An effective way to manage complexity is to create learning. Complex systems do not have overt causal relationships so we need to try things and see what other attributes of the system they expose to us. Trade-offs need to be considered, however those trade-offs cannot be analyzed in advance to a high degree of accuracy due to the unknowns that are in the system.

Single Loop Learning has us investigating the error that happened and correcting the error. This occurs within the set of principles we have for the system. Double loop learning has us looking at the principles or rules of the system and implementing changes to those aspects of the system.

We help your organization set up the learning loops needed in order to expose the variables in your delivery system.

Finally there is triple loop learning that looks into how we ourselves develop in relationship to our organizational systems and the people around us. This leads into our professional coaching practice.

Professional Coaching

The International Coaching Federation (ICF) defines coaching as “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential”. The process of coaching often unlocks previously untapped sources of imagination, productivity and leadership. We encourage individuals to seek growth and development while supporting managers and leaders to develop a coaching and mentoring mindset.

Our consultants prioritize being in a coaching stance as this is the most generative way to establish a case for change. It is our belief that professional learners have the skills and capabilities they need to overcome their challenges and learn. Our techniques ensure that new ways of working are co-created with those who will be most impacted by the change in order to keep engagement high.

Scaled Practices

We are aware of the different scaled frameworks available in the industry and work with you to understand the trade-offs required in order for your organization to reach its objectives.

We work with you to develop an evolutionary track for building your business agility acumen, which may incorporate elements of common scaled frameworks in the industry.  As your organization becomes proficient with each progressive change, additional layers are added in a way it does not overwhelm the change capacity of your organization. This leads to higher engagement, high quality deliverables, and higher customer satisfaction.